very nice carafe! Good size for one person. very pretty and handy in use. im very happy with the product.
The product was simple and functional. However, it was too fragile. On the second morning after I received the product, it broke while I poured coffee in it and carried it to my room. Probably because I squeezed it. I don't have a strong grip, but I think my grip that morning was firmer than usual because I held a heavy parcel on my left hand. Even so, it is fragile. Fortunately, I wasn't injured.
I do not recommend this caraf if you are planning to wash it in a dishwasher. I chose it for being dishwasher proof, however, it broke the very first time it was being washed in the dishwasher. I contacted Viva Scandinavia but they said it was my own fault and that they couldn't do anything about it. I understand that they cannot compensate people for breaking their products but I didnt do anything wrong, it is just not dishwasher proof as was advertised. Very disappointing!
Hi Sara, as indicated this item is definitely dishwasher safe. Probably something else was causing it to get smashed. I contacted you for further steps, but I have not gotten any reply. Do contact me directly: firstname.lastname@example.org
I love this steeper. I mix a blend of black tea with loose herbal tea and drink it all day to beat the heat. Loving this steeper for its function and classy aesthetic. I'm going to buy one more for a friend. Thanks Viva team!