As we strive for our customers to always be satisfied, VIVA Scandinavia offers a 2-year warranty against manufacturing defects. All you have to do is bring the
product and receipt back to the shop where you bought it. Alternatively, you can
contact VIVA Scandinavia by email or Facebook. We will always do our very best
to help you!

You can take the product and its proof of purchase back to the shop where you bought it or contact us through Facebook or by Email.

Yes, various parts such as lids, knobs, handles can be acquired by contacting us through Facebook or by Email.

You can buy Viva Scandinavia products online at or at the better specialist tea shops, cookery shops, and department stores. Please check our website for more information under section “where to buy”.

Any marker will do: Regular pen, ballpoints, and whiteboard markers are best to use.

Yes, you can.

Yes, you can.

Yes, you can.

No. You cannot put double-walled glass, nor items with steel in the microwave oven.

Our porcelain items without cork: yes, you can. (Including the Nicola range).

Our porcelain items with cork: hand-wash foamy bath only.

Our glass items without double wall: yes.

When it is double walled hand-wash foamy bath only.

All lids in wood and cork cannot go into the dishwasher: Damped cloth cleaning only.